What if something’s damaged during a service?

Frequently Asked Questions

What if something’s damaged during a service?

If you notice that something is damaged during a cleaning service please contact our customer service team immediately to discuss the details of the incident. We will do everything in our power to rectify the situation. Our company and staff are insured to protect your property in the event of any damages. For more information on our insurance coverage, please contact our customer service team.

Preparing your house for a cleaning service can help ensure that the cleaning process is efficient and effective. Here are steps to follow:

  1. Declutter: Tidy up and remove clutter from surfaces and floors. Clear countertops, tables, and floors of items that might obstruct the cleaning process. This allows the cleaning crew to access all areas that need attention.
  2. Secure Valuables: Put away or lock up valuable or fragile items that you don’t want the cleaning crew to handle. This includes jewelry, cash, important documents, and delicate collectibles.
  3. Communicate Specific Requests: Before the cleaning service arrives, communicate any specific cleaning requests or areas of concern. If you have particular cleaning products you want them to use or avoid, provide clear instructions.
  4. Pets: If you have pets, inform the cleaning service in advance. Make arrangements to keep pets in a secure and comfortable area while the cleaning is in progress to prevent them from getting in the way or becoming stressed.
  5. Laundry and Dishes: Clear laundry and dirty dishes from sinks and countertops. If you want the cleaning service to do laundry or dishes, communicate this beforehand.
  6. Secure Personal Items: While cleaning services are generally trustworthy, it’s a good practice to secure personal and sensitive items. Put away personal documents, prescription medications, and any items of personal significance.
  7. Access and Entry: Ensure that the cleaning crew has easy access to your home. If you have a security system, provide them with any necessary codes or instructions for disarming it.
How can I find a reputable cleaning service in Edmonton - Fussy Cleaning Services

Residential Cleaning​

Looking for a one-time cleaning or something more frequent? Our residential cleaning team will get your home looking brand new.​

Move-Out & Move-In Cleaning​

Moving is always a struggle, we’re here to make the transition easier for you. We’ll get your new place ready, or give your old place one final scrub down.​

Commercial Cleaning​

No one wants to work in a dingy, dirty office. We are able to keep your space fresh with a daily, weekly, or bi-weekly clean.​

Fussy Cleaning goes above & beyond.

Window Cleaning

Enjoy a streak-free shine on your windows


Soaking is good for the dishes, but not when they have been there all week, let us get that sink clean and clear of clutter!


Upgrade Your Cleanliness Experience with Our Optional Laundry Service Add-Ons!

De-Cluttering & Organizing

Get more out of your space with De-Cluttering & Organizing Services

Upholstery Cleaning

Keeping your furniture free of dirt

Carpet Cleaning

Have a pesky stain? Or does your carpet not pop as much as it used to? We’ve got you covered.

Chat with the Fussy Cleaning Team to find the package that's right for you.