What if something’s damaged during a service?

Preparing your house for a cleaning service can help ensure that the cleaning process is efficient and effective. Here are steps to follow:

1. Declutter: Tidy up and remove clutter from surfaces and floors. Clear countertops, tables, and floors of items that might obstruct the cleaning process. This allows the cleaning crew to access all areas that need attention.
2. Secure Valuables: Put away or lock up valuable or fragile items that you don’t want the cleaning crew to handle. This includes jewelry, cash, important documents, and delicate collectibles.
3. Communicate Specific Requests: Before the cleaning service arrives, communicate any specific cleaning requests or areas of concern. If you have particular cleaning products you want them to use or avoid, provide clear instructions.
4. Pets: If you have pets, inform the cleaning service in advance. Make arrangements to keep pets in a secure and comfortable area while the cleaning is in progress to prevent them from getting in the way or becoming stressed.
5. Laundry and Dishes: Clear laundry and dirty dishes from sinks and countertops. If you want the cleaning service to do laundry or dishes, communicate this beforehand.
6. Secure Personal Items: While cleaning services are generally trustworthy, it’s a good practice to secure personal and sensitive items. Put away personal documents, prescription medications, and any items of personal significance.
7. Access and Entry: Ensure that the cleaning crew has easy access to your home. If you have a security system, provide them with any necessary codes or instructions for disarming it.